Shipping policy

Shipping Policy

Welcome to our Shipping Policy page. We are committed to providing a seamless and enjoyable shopping experience for our customers. Please take a moment to review our shipping policies, terms, and conditions.

Free Local Delivery

Location: Halifax, Canada

Delivery Time: 3 business days

Cost: Free

Residents in Canada, enjoy the benefit of free delivery on all orders. Once your order is placed, our team will process it within 48 hours. You can expect your items to arrive within 3 business days.

Standard Shipping

Locations: All other regions in Canada

Delivery Time: 3 to 7 business days

Cost: Free shipping excluding certain product category

For orders outside of Halifax, we use reliable carriers to ensure your items reach you safely and promptly. Once your order is processed, you can expect delivery within 3 to 7 business days. 

Order Processing

Orders are processed within 2 business days.

You will receive a confirmation email with tracking information once your order has shipped.

International Shipping

We do offer international shipping for selected products. 

Lost or Damaged Packages

We take great care in packaging your items to ensure they arrive in perfect condition. If your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us at  contact@eljoysfashion.com

We appreciate your business and look forward to serving you with exceptional products and service!